Assistant Manager (Brand) F/T in Quebec, Quebec


La Senza x X Shopping Bag
For the fun, young, sassy
globetrotting Lingerista!
The people who make up the La Senza team have a dash of sass mixed with plenty of passion and know-how. From Store Associates to corporate teams, our people are passionate about La Senza.
We all have a love for the brand and do what it takes to get the job done with a true sense of style and creative flare.
We’re always looking for passionate people with experience to boot. If you’re high energy, have
lots of drive and motivation, and most important, love the La Senza brand…consider sharing your talents with us!
Job Details La Senza - Assistant Manager (Brand) F/T - Req. # : LS03.42 Share this job as a link in your status update to LinkedIn. This details all the information about the job posting. To submit your résumé/CV, click on the 'Submit your Résumé/CV to this Job' button.
Division La Senza - Stores/Boutiques Location La Senza Store # 00136 - Galeries De La Capitale Québec, QC, CA G2K 1N4 Job Type Full-time Career Level Manager (Stores) Job Description
Position: Assistant Manager- Brand
Reports to: Store Manager
Supervises: Store Associates
The Assistant Manager, Brand provides leadership that optimizes sales results with specific ownership for the customer experience on the sales floor
• Build the Brand at 70%           Â
• Build Talent at 20%                   DRIVE PROFITABLE TOP-LINE SALES GROWTH
• Build Capability at 10%
A best in class customer experience and profitable top-line sales growth are achieved by:
Build the Brand – Create a store’s environment that is focused on consistently delivering exceptional, positive, in-store customer experiences
1. Owns the customer experience throughout the store
2. Supports best at bras focus
3. Demonstrates excellent customer sales lead (CSL) behaviors
4. Owns planning and execution of floorset guide
5. Owns achievement and maintenance of compelling visual merchandising presentation, includes identifying and executing sell down strategies
6. Owns education and communication of changes to visual merchandising standards to Sales Leadership Team and associates
7. Owns housekeeping and maintenance of store
8. Manages and resolves customer relations issues
Build Talent-Attract, recruit, hire, develop, inspire, and retain top talent
1. Owns high quality execution and facilitation of sales education materials and selling strategies
2. Supports attracting, recruiting and onboarding of sales associates
3. Owns talent lifecycle of direct reports including onboarding, assessment, retention, career development, succession planning and recognition
4. Serves on the Sales Leadership Team and is responsible for total store results
5. Owns communication of sales and policy information to all associates. Maintains the communication board
6. Coaches sales associates to maximize their talent
7. Promote Associate Relations (PAR), create a positive work environment and resolve associate relations issues
Build Capability - Analyze the business and create/communicate SMART action plans that optimize results and ensure effective execution of all operational activities
1. Analyze business and suggest action
2. Support the management of controllable expenses
3. Communicate sales floor product needs to the SM and AM – Capability
4. Supports the physical inventory process and the development and implementation of store strategy to reduce shrink
5. Supports execution of standard operating procedures
6. Supports all activities related to providing a safe working environment
Job Requirements
• Demonstrates ability to foster an environment of exceptional customer service
• Demonstrates ability to optimize best at categories, i.e. bras
• Proven ability to effectively delegate, follow up and communicate with all levels of the organization
• Demonstrates store visual merchandising skills
• Demonstrates ability to assess talent, coach, develop and manage performance
• Schedule flexibility to include evenings and weekends
• Previous management or experienced preferred
• Projecting a professional demeanor in both attitude and attire at all times

Category:  Management  |  Address:  Quebec Quebec

Copyright © 2017, All Rights Reserved.
Designated trademarks and brands are the property of their respective owners.